We produce custom springs and wireforms. We do not stock standard parts.
We produce custom springs and wireforms. We do not stock standard parts.
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Case Study: Solving Trailer Spring Supply Issues with Custom Torsion Springs from Ace Wire Spring

Industry: Trailer Springs
Application: Ramp & Liftgate Assistance
Product: Custom Torsion Springs

Overview: A Trailer Manufacturer Finds Ace Wire Spring Online

When a leading trailer manufacturer faced repeated delays from unreliable spring suppliers, they turned to Ace Wire Spring & Form Co.—a trusted U.S. manufacturer known for custom torsion springs built for heavy-duty trailers.

Their previous trailer spring suppliers had become a liability, frequently shipping incorrect parts, missing deadlines, and offering no technical support when design flaws occured, leading to performance issues. Looking for a dependable partner, the trailer manufacturer discovered Ace Wire Spring online and made the switch.

As one team member later reflected, “Ace solved our spring sourcing issue fast and kept our trailer builds on schedule.”

The Challenge: Inconsistent Trailer Spring Suppliers and Design Flaws

The manufacturer had dealt with repeated supply chain headaches. Springs often arrived out of spec, parts were mislabeled or missing, and production delays became unavoidable. To make matters worse, their spring designs weren’t optimized—leading to unnecessary costs and compromised trailer performance.

When deadlines loomed and trailers risked sitting idle, the company needed more than just another supplier. They needed a partner who could deliver accurate custom torsion springs on time, fix past supplier mistakes, and provide engineering support to improve designs.

The Process: Custom Torsion Spring Engineering and Rapid Delivery

Ace Wire Spring quickly stepped in. The client supplied engineering drawings and samples to base quotes on, and our engineering and sales teams immediately began reviewing the specifications.

During a collaborative video call with the trailer manufacturer’s engineer, Ace identified several flaws in the current design. Our team provided design assistance and practical recommendations, including adjustments that would lower manufacturing costs and improve long-term trailer performance.

At the same time, we offered expedited production options to keep their builds moving. Unlike prior suppliers, Ace delivered exactly what was promised, backed by clear communication. A company representative later said, “Ace provided custom trailer springs and solved our supply chain headache.”

Our local representative also met with the manufacturer in person, reinforcing that Ace’s reps act as trained extensions of our team. This face-to-face engagement strengthened trust and ensured smooth technical communication throughout the process.

The Results: Reliable, USA-Made Trailer Springs That Improved Production

The results were immediate. With Ace’s support, the manufacturer began receiving USA-made trailer springs that were delivered on time and to spec, eliminating production delays.

As their confidence grew, they shifted from trial orders to awarding Ace full responsibility for their custom trailer spring needs. Today, instead of sourcing springs one build at a time, the manufacturer now relies on Ace for ongoing inventory that supports current and future trailer production.

The trailer manufacturer purchasing agent summed it up: “Reliable USA-made trailer springs when we needed them most.”

Why Manufacturers Choose Ace Wire Spring for Custom Torsion Springs

Trailer Torsion SpringThis case underscores why manufacturers turn to Ace Wire Spring:
  • Custom torsion spring expertise for heavy-duty trailer assemblies
  • Engineering design assistance that reduces cost and improves performance
  • Expedited delivery options that keep production lines running
  • Local representatives who strengthen communication and support
  • A long-term partnership focus, growing from small orders to full production inventory

With over 85 years of experience in custom spring manufacturing, including torsion springs, extension springs, compression springs, and wire forms, Ace Wire Spring delivers far more than parts—we deliver dependable solutions backed by engineering expertise and responsive service.

Need a Reliable Custom Trailer Spring Manufacturer? Contact Ace Wire Spring & Form Co. Today!

If your company is facing spring supply chain issues or needs custom torsion springs manufactured in the USA with engineering support built in, Ace Wire Spring & Form Co. is ready to help.

Contact our team today to discuss your trailer spring needs and discover how Ace can keep your production moving.

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